SAP Profile

At the top of program/project organization charts is a box titled PMO, representing the Project Management Office. The role of the PMO is a function most critical for all SAP enterprise projects. This is because it brings about convergence of the necessary leadership, experience, methodology, tools and resources that result in project success and delivering value for the business. This is the focus of PMO Consulting.

Our experience in successfully delivering SAP enterprise program and project management consulting and staffing services enables companies to harness, harmonize and improve their technology, processes, and human performance. Therefore improving business capability resulting in greater business value.

Our experience with SAP business solutions facilitates strategy, process, technology and organizational convergence that meet business needs. Our portfolio of SAP experience enables SAP projects, large or small, to succeed in adding business value.

Proven Experience and Solutions

We have considerable experience in developing and applying SAP methodologies and approaches for successful business programs based on years of global experience with clients in multiple industries. Our methods are proven and provide innovative implementation approaches for your SAP project needs.

We work with clients to provide accelerated solutions that facilitate a rapid return on your investment. We do this with proven methods, plans and templates to get projects started to success. With these tools tailored to your unique business need coupled together with our experience the client realizes acceleration to business value.


SAP PMO Experience

Global Experience

Provided PMO leadership to customers assisting them with their SAP programs with diverse teams across all business enterprise areas which included business, IT, consulting, and 3rd party team members. Programs/projects were inclusive of these regions:

  • the Americas
  • Europe
  • Asia
  • and Indonesia

Industry-Specific SAP Expertise

Have experience working with customers in small and large-scale SAP project solutions to global and domestic clients in diverse industries. This includes experience with SAP Industry-Specific (IS) solutions such as the following:

  • Consumer Products
  • Life Health Sciences
  • Oil & Gas: Upstream, Downstream, Service Station and Convenience Retailing
  • Chemicals
  • Utilities
  • Telecommunications
  • Retail
  • Transportation and Logistics
  • Engineering and Construction
  • Wholesale Distribution
  • Insurance
  • Industrial Machinery

SAP Technology Experience

We have years of extensive experience leading SAP technology enabled business solutions to companies. This includes leadership capabilities in consulting and project management for the development and configuration of SAP applications.

  • Leader in developing and applying Accelerated SAP implementation methods resulting in streamlined and successful rapid SAP implementations
  • SAP Labs participated with us and collaborated on our leading edge SAP CRM implementation and took the custom BAPI system developments and resulting learning’s rolling them into the SAP Netweaver Exchange Infrastructure, SAP Web Application Server platform and updated CRM module
  • Experience in providing SAP quality assurance reviews to projects
  • Provided SAP strategy, implementation planning and execution management for business SAP projects including business process definition, technical landscapes, network topology, instance/client strategy, reports-interfaces-conversions-extensions-forms and workflow development, software configuration-testing-change management, system security, and desktop deployment. Including enterprise service-oriented architecture, application integration and web enablement utilizing SAP connectors and Abap, Idocs, ALE, BAPI, RFC, HTML, and XML
  • Experience with SAP ERP core modules and Business Suite solutions as CRM, SCM, SEM, SRM, GRC, BI and HR; and also Solution Manager
  • SAP CRM Implementation experience in SAP customer Interaction center, internet, portal and mobile
  • Experience enabling change within organizations as they transition to SAP including communications, training, documentation and knowledge transfer

In addition to technology implementation experience we bring industry, process improvement and change management skills to each SAP project. We combine our information and technology skills with industry knowledge, functional knowledge and experience to help our clients improve their business performance.


SAP Program/Project Experience Examples

We have provided experience highlights here for some SAP program/projects to illustrate our capabilities to meet your needs.

Business Transformation Program for Consumer Product Distribution Company

Provided leadership for the Business Transformation PMO to successfully implement leading practice business model and systems for the company enabled by SAP® Business Suite and SAP® BusinessObjects™ business intelligence (BI). This included program management office oversight for 20 work streams and program managers across all enterprise areas with up to 1,240 core team members including business, IT, consultants, and offshore services. Negotiated and managed vendor contracts; developed and implemented PMO processes and policies; developed Enterprise Program Management Office and Deployment Management Office. The transformation program was successful in implementing a foundation for sustainable enhancement of business productivity and growth by expanding and retaining customer business.

Business Systems Assessment, Strategy and Planning for Life Sciences Company

Provided project leadership in Europe to an executive group from worldwide locations of the company to assess business processes and systems and to develop strategy and plans for legacy business system replacement with SAP so to make world-wide operations more effective.

Business Transformation Program for Industrial Machinery Company

Provided leadership to the Business Transformation PMO to assist multi-national company in designing world class business processes enabled by SAP ERP so to ensure that process and technology solutions are agile and scalable for business growth and that business information is effectively managed and shared across the enterprise. Facilitated this by accomplishing simplification, standardization, and implementing one data source with integrity.

State-of-the-Art Business System Implementation for Insurance Company

Provided PMO expertise to international company in implementing state-of-the-art industry SAP financial system so they could move away from multiple systems and inconsistent business practices caused by growth through acquisitions. Helped customer to realize optimized processes, transactions, reporting, governance, risk and compliance management.

New Business System Implementation for Food and Beverage Company

Provided leadership to the customer with strategy, planning, project management, governance, risk and compliance management in implementing SAP for new business and technical solution providing industry issue resolutions and business integration.

SAP Implementation for Chemical Company

Provided SAP PMO consulting assistance to a global chemical manufacturer with locations in North America, South America and Europe. Led the development and implementation of the global business model, technology architecture, SAP application portfolio and organizational change management to support the transition to leading business practices.

SAP Quality Assurance for Chemical Company

Chemical company required SAP consulting assistance to perform a quality assurance review of an acquired company’s organization, processes and technologies and to develop strategy and plans for overall integration of the new line of business. In working with the executive management team, we reviewed systems and processes, interviewed key executives and knowledge experts, performed quality assurance reviews of SAP methods and application portfolios, facilitated vendor demonstrations and negotiations, and developed business and technology strategies and plans for the integration of the businesses.

Electric Utility Company Business Integration with SAP

This energy delivery and services company actively expanded into the retail energy markets by developing an energy retail group new line of business. Worked with the executive management team in this large business development program to establish and lead a business integration management office that would manage the overall development, integration and go-live of the new retail business. This business integration project led the development of the integrated business process model, technology integration including SAP and organizational structure. We coordinated multiple service providers, the integration of major projects and led the resolution of integration issues across the business enterprise.

SAP Implementation for Telecommunications Company

As a global telecommunications company with locations around the world, this business needed to quickly and efficiently implement additional process and technology support. We provided project management in leading the business and technology design, end-user training and SAP systems implementation. The processes and systems were configured and tested in an advanced technology lab, migrated to another country and successfully taken live in a rapid timeframe.

Transportation Company SAP Implementation

As the world’s largest owner and operator of short line and regional freight railroads, this company identified the need for a new enterprise-wide, strategic, business process and technology solution that would support their global growth through acquisition. Worked with the executive management team in providing project management for the successful implementation of the new business model, SAP enterprise technology applications, resulting organizational change and assisted in application service provider outsourcing.

Oil Company SAP Solution

Assisted the Chief Information Officer of this exploration and production company in the strategy and planning for a SAP solution implementation. This included working with management in the design of technology infrastructure, business processes, IS-Oil and Gas solution application portfolio and organizational structure.

Retail Company SAP Implementation

This retail service provider needed to rapidly implement its process model, technology infrastructure and national call center. Provided project management of the organizational, process and technology infrastructure design and SAP implementation. The national retail business model was implemented on the SAP enterprise resource planning technology platform and included service management, Internet services and multi-level service call center. Also provided organizational change management including end-user training.


Why PMO Consulting?

We believe there are several reasons why PMO Consulting is a good choice to work with you in meeting your SAP Program needs:

SAP Project Management Experience

We have extensive SAP program/project management experience with many companies in various industries. Our project experience provides us the ability to meet your specific needs.

SAP Industry Solution Knowledge

We have significant SAP experience with global and domestic clients in diverse industries. Our years of providing leadership in SAP IS-solutions to diverse companies provide us the ability to understand important needs in your industry.

Executive Support

Our roles in our client engagements show we provide support for senior management by focusing on the management of their SAP projects while they run the business. We provide proactive project management with appropriate collaboration and communication with senior management.

SAP Technology Capability

We have significant experience in managing the delivery of a broad range of SAP technology solutions. We understand the application of technology and its impact on business capability and value.

Our Customer-Centered Approach

Our collaborative approach will leverage the existing talents and resources of your organization. This can minimize cost and maximize value with experience and knowledge transfer to your organization so as to create lasting value.

SAP Accelerated Solution Leadership

Our significant experience in developing and applying SAP accelerated methods that provide SAP business and technology solutions in a rapid timeframe enable us to assist you in getting your projects done in a timely manner.


W. Glen Thompson, Principal

W. Glen Thompson is Principal of PMO Consulting LLC. As a leader in business and technology consulting with over 17 years of successful international consulting experience across the business enterprise, he brings strong leadership, vision, and passion to the company.

As a business and technology professional he has provided expertise to customers in directing their SAP programs/projects in the Americas, Europe, Asia and Indonesia. This includes working with executives and owners of public and private companies across a diversity of industries.

His background includes serving as an Associate Partner in IBM Global Business Services, Director of Advisory Services KPMG LLP, and Partner in Andersen Business Consulting. In these roles he developed and led SAP consulting practices, provided leadership assistance to clients and practices in other regions and countries and served as quality assurance partner for SAP projects.

Some areas of his expertise include business strategy, program management, organizational change, business process design, information application design/implementation and quality assurance. He has served as quality assurance partner for projects and has recently focused on successful business transformation programs enabled by leading business practices and SAP technology.

He is also an author and as a speaker at forums such as the Gartner Group Symposium he has shared with other executives and professionals his experiences in delivering quality accelerated solutions focused on adding business value.

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